Frequently Asked Questions
Yes. UsedApple sells genuine Apple devices only. Every device is professionally inspected, tested and verified before being made available for sale.
Yes. All devices include a 6-month warranty in line with the South African Consumer Protection Act (CPA). This covers hardware faults under normal usage conditions.
Absolutely. Every device is fully reset, iCloud unlocked and ready for activation. We do not sell locked or blacklisted devices.
Mobile phones are delivered within 5–10 working days. MacBooks, iMacs and adapters are delivered within 3–7 working days. Tracking information is provided once dispatched.
Yes. Orders above R2 500 qualify for free nationwide delivery. Orders below this amount are charged a flat delivery fee of R109.
Yes. We provide a device verification system where you can confirm serial authenticity and certification before completing your purchase.
Devices are professionally graded as Like New, Excellent or Good. All cosmetic grading is clearly described and does not affect functionality.
Payments are securely processed via Yoco. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Instant EFT.
Yes. You may submit your Apple device for assessment through our Sell Your Apple Device page. All trade-in offers are subject to final inspection.
Simply contact our support team at help@usedapple.co.za. We will assist you in line with your warranty coverage and resolve the issue as quickly as possible.
Why Choose Us?
We make buying used Apple devices simple, safe, and affordable. Every product is professionally tested to ensure quality and reliable performance, so you get premium technology at a better price.
We focus on honest grading, trusted devices, and smooth customer support from order to delivery. No surprises, no risks, just devices you can rely on every day.
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